Hotel Customer Service & Management Training
At the heart of every positive hotel experience is excellent customer service. Rim Hospitality offers a specialized and targeted customer service training program that is heralded as the best in the hospitality business. Participating in a forward-thinking customer service training program, Rim colleagues receive detailed hotel franchise and management training using techniques developed by the American Hotel & Lodging Association - one of the world’s top training organizations. Hotel Executive & Manager Training.
Rim Hospitality has teamed up with Rapport Leadership International to provide innovative leadership training for hotel management staff. In order to become a Master graduate, each trainee must complete a series of three separate classes:
- Leadership Breakthrough I
- Leadership Breakthrough II
- Power Communications
